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Rede Hiring - ServiceNow Senior Technical Consultant ( for India, Germany, Singapore )

We are Hiring! ServiceNow - Senior Technical Consultant, Pune

Position : SN - Senior Technical Consultant

Location : India / Germany / Singapore

Rede Consulting looking for a talented and experienced Senior Technical Consultant with strong implementation, administration and support skills with the ServiceNow platform. The Senior Technical Consultant role will work closely with our external clients and internal technology project teams to achieve this outcome within the Agile Methodology.

Responsibilities...The successful applicant will be responsible for ensuring the successful delivery of ServiceNow installations at various client sites.

The main responsibilities of this role are:

[-] Implementation, administration and support of the ServiceNow platform

[-] Configure Workflow, Application UI and Customize ServiceNow applications,

[-] Perform minor and major enhancements requests to a client’s ServiceNow instance(s), including changes to the user interface, system properties, foundation content, and modifications to existing workflows

[-] Facilitate roll out of new applications and modules in ServiceNow

[-] Identify system deficiencies, recommend solutions as a trusted advisor to clients

[-] Perform ServiceNow upgrade administration assistance to ensure clients leverage of the latest releases of the ServiceNow application ensuring implementation occurs in a timely manner with minimal or no disruption to client IT operations

[-] Ensure appropriate tools and processes are in place to have a development/production environment that is reliable and reproducible

[-] Ensure tool configuration consistency across development, testing and production environments


[-] Technical member of a ServiceNow project or administration team

[-] Technical member of ITSM or ESM SNOW project implementations

[-] And/or team member of other PaaS or SaaS project implementations

[-] Participation in customer requirements gathering in SNOW projects

[-] Participation in scoping the effort and requirements for a SNOW project.

[-] Participation in SNOW upgrades

[-] Participation in SNOW integration and knowledge of associated

[-] Influence and lead SNOW projects and customer stakeholders

[-] Consulting to the customer, managing expectations, technical project delivery

[-] Proven experience in managing and leading offshore delivery

[-] Proven interpersonal skills and influencing skills

[-] Led or driven SNOW upgrades and integrations

[-] Implemented enterprise service management modules ie HR, CSM, ITOM, SecOps, ITBM

[-] ~3-5 year’s experience with HTML, JavaScript, Angular, Bootstrap, Ajax and other web development and UI tools

[-] ~5+ years’ experience with SNOW platform

Professional Competencies

[-] IT Degree or relevant tertiary education in Computer Science

[-] ServiceNow CSA

[-] ITIL Certified

[-] ServiceNow SOLVE Pathway

[-] ServiceNow SAIF / SIM Training

[-] ServiceNow Technical Best Practices


[-] CIS –Another BU such as HR, CSM, Financial Management, Service Mapping

[-] SAFe Framework(Agile) SCRUM / Agile / SAIF Framework (ServiceNow) PMI / PMBOK Certification

Email your resume to our Recruitment Team at :

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