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ServiceNow Solution Consultant

ServiceNow - Solutions Consultant

Location: Pune / Remote

Travel Requirements: 25% or less

Employment Status: Full-time

A passion for Excellence on the ServiceNow Platform

We’re just as obsessed with our employees as we are our customers. We are a passionate group of developers and consultants who truly love the intricacies of coding and the big picture ideas of business innovation.

We support our team members from their very first day, and throughout their time working with our Fortune 500 clients. At Rede Consulting, you’ll work with the best talent in the industry and you’ll quickly understand why we call ourselves a family.


As a Solution Consultant with Rede Consulting, you are a pre-sales consultant with broad technical and process knowledge across a wide portfolio of Rede ServiceNow services and products. You will assist clients by crafting solutions to complex problems leveraging the ServiceNow platform. The Solution Consultant contributes to the selling, structuring and implementation of solutions.


  • Ability to demonstrate proficiency with ServiceNow ITSM plus one additional major application suite (ITOM, SAMP, ITBM, SecOps, GRC, CSM, HRSD)

  • Provide ServiceNow vendor and industry best practice recommendations for ServiceNow implementations to customers

  • Lead sales discovery conversations

  • Utilize strong communication and presentation skills demonstrating solutions to an often complex audience -Strong oral communication skills to C-Level leaders with business acumen -Strong oral communication skills to technical customers -Business professional written communication skills

  • Lead discovery workshops and scope engagements on these topics

  • Build Proof of Concepts/Proof of Value solutions to potential customers -Ability to create functional POC/POV

  • Assist with pre-sales activities around technical and functional inquiries

  • Provide in-depth details of project scope to delivery teams

  • Scope and estimate project LOE’s (level of effort)

  • Assist with writing SOW’s (Statement of Work) and ROM’s (Rough Order of Magnitude) -Ability to create business agreements and contracts -Revise and update SOW’s and ROM’s

  • Work independently as well as part of a team using good communication and positive attitude

  • Deliver measurable, positive results within the client and team’s timeline resulting in positive feedback from clients

  • Build on current platform knowledge by learning new modules and broadening skillset

  • * Maintain professionalism and an uninterrupted work environment during all client meetings and interactions

  • Uphold excellent time management and organizational skills with an aptitude toward creative problem-solving.

  • Remain innovative, creative, self-directed…a great leader and team player with a record of accomplishment in managing multiple complex tasks


* ServiceNow Certifications required

* ITIL 4 certification preferred


We are constantly hiring new talents. The positions we post are examples of roles we offer. If we are a match, we encourage you to build your career with us according to your own passions. If you find the published role matching your expertise, we encourage you could apply to : ! NOW.

Our hiring team reads each application and directs your application to all of the correct team(s).

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