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Hiring! ServiceNow Technical Consultant, Pune

Position : SN Technical Consultant

Location : Pune, India

Rede Consulting is looking for a talented ServiceNow Consultant with strong implementation, administration and support skills with the ServiceNow platform. The ServiceNow Consultant role will work closely with our external clients and internal technology project teams to achieve this outcome within the Agile Methodology

Role and Responsibilities.... The successful applicant will be responsible for ensuring the successful delivery of ServiceNow installations at various client sites. The main responsibilities of this role are:

  1. Implementation, administration and support of the ServiceNow platform,

  2. Configure Workflow, Application UI and Customize ServiceNow applications,

  3. Perform minor and major enhancements requests to a client’s ServiceNow instance(s), including changes to the user interface, system properties, foundation content, and modifications to existing workflows,

  4. Facilitate roll out of new applications and modules in ServiceNow,

  5. Identify system deficiencies, recommend solutions as a trusted advisor to clients,

  6. Perform ServiceNow upgrade administration assistance to ensure clients leverage of the latest releases of the ServiceNow application ensuring implementation occurs in a timely manner with minimal or no disruption to client IT operations,

  7. Ensure appropriate tools and processes are in place to have a development/production environment that is reliable and reproducible,

  8. Ensure tool configuration consistency across development, testing and production environments.


  • Technical member of a ServiceNow project or administration team

  • Technical member of ITSM or SNOW project implementations and/or team member of other PaaS or SaaS project implementations

  • Participation in customer requirements gathering in SNOW projects

  • Participation in scoping the effort and requirements for a SNOW project.

  • ~3+ years’ experience with HTML, JavaScript, Bootstrap, Angular, Ajax and other web development and UI tools

  • Participation in SNOW upgrades

  • Participation in SNOW integration and knowledge of associated Qualifications

  • ServiceNow CSA ITIL Certified

  • ServiceNow SOLVE Pathway

  • ServiceNow SAIF / SIM Training

  • ServiceNow Technical Best Practices

Email your resume to our Recruitment Team at :

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