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"Your Strategic Partner in Digital Transformation"

At REDE Consulting, we specialize in helping enterprises unlock the full potential of the ServiceNow Platform through tailored, end-to-end solutions. From advisory and implementation to automation, integration, and ongoing support — we deliver measurable outcomes, not just technology deployments.

 

Whether you are just beginning your ServiceNow journey or scaling platform-wide adoption, REDE provides the strategic guidance, certified expertise, and domain-driven execution to get you there faster.

Our Services.

Advice

Use Our Advisory Services To:
 

  • Build a strong foundation for your ServiceNow transformation.
     

  • Reduce risk and uncertainty in platform investments.
     

  • Accelerate time-to-value with a clear, prioritized roadmap.
     

  • Achieve better stakeholder alignment and platform adoption.
     

  • Stay ahead with AI, automation, and financial governance built-in.​

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Case Study Highlight:
  • Challenge: A global insurance company faced challenges in managing IT risks across multiple regions.
 
  • Solution: We developed a robust ServiceNow IRM framework to ensure streamlined compliance and risk mitigation.
 
Outcome: Achieved a 40% reduction in compliance effort and faster risk identification.
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🟢Want to get more value out of your ServiceNow investment?

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Let REDE’s certified advisors guide your transformation journey with strategic planning, governance models, and actionable roadmaps — tailored for IRM, ITOM, ITAM, CMDB, and more.

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📬 Get In Touch

1. REDE's ServiceNow Advisory Services

Strategic ServiceNow Advisory That Drives Results

At REDE Consulting, our ServiceNow Advisory Services are designed to help organizations make smarter, faster, and future-ready decisions with the Now Platform®. We don’t just advise — we align your business goals with ServiceNow capabilities to build a transformation roadmap that delivers measurable value.

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With certified experts and deep domain knowledge in IRM/GRC, ITOM, ITAM, CMDB, and FinOps, we provide practical, actionable strategies that de-risk your initiatives and accelerate time-to-value.

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Our Advisory Focus Areas
 

  • Platform Assessment & Maturity Analysis

    • Evaluate current ServiceNow environment, architecture, and process alignment

    • Identify gaps, redundancies, and optimization opportunities

    • Provide health check reports and actionable insights

 

  • Strategy & Roadmap Planning

    • Define short-term wins and long-term strategic priorities

    • Map business goals to platform capabilities

    • Build a phased, scalable implementation and enhancement roadmap

 

  • Use Case Identification & Prioritization

    • Discover high-impact, high-ROI ServiceNow use cases

    • Align with industry regulations, compliance needs, and operational KPIs

    • Support for business case creation and executive alignment

 

  • Governance & Operating Model Design

    • Establish ServiceNow Center of Excellence (CoE)

    • Define roles, responsibilities, and RACI frameworks

    • Build models for platform governance, demand management, and process ownership

 

  • Change Management & Adoption Planning

    • Assess user readiness and change impacts

    • Define enablement and training plans

    • Drive platform adoption and stakeholder engagement

 

  • AI & Automation Opportunity Advisory

    • Identify where GenAI, automation, and predictive analytics can drive value

    • Define AI-readiness roadmap

    • Evaluate and plan FinOps initiatives to manage cloud costs and optimization

 

Why REDE for ServiceNow Advisory?

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Our Advantage

100% ServiceNow-focused practice

Your Benefit

Deep platform understanding and proven frameworks

Our Advantage

Certified, Experienced Advisors

Your Benefit

Trusted by global enterprises across the US, EU, and India

Our Advantage

Continuous Innovation Focus

Your Benefit

Roadmaps that factor in GenAI, FinOps, automation, and resilience

Our Advantage

Industry-aligned advisory

Your Benefit

Specialized for Insurance, BFSI, Healthcare, and Regulated Markets

Our Advantage

Outcome-Driven Methodology

Your Benefit

Strategy that turns into action with measurable business impact

📞 Let’s Talk Strategy

​Looking to align your ServiceNow investment with long-term business success?

Partner with REDE Consulting for strategic, domain-led advisory services that deliver clarity, speed, and results.

👉 Contact us at info@rede-consulting.com

📍 Serving clients across

USA | Europe | India

🗣️ Client Testimonial Section

 

"REDE Consulting helped us realign our ServiceNow strategy with clear business objectives. Their domain knowledge and execution roadmap saved us months of effort — and gave us confidence moving forward."– CIO, Global Insurance Firm (USA)

 

"The REDE team conducted a detailed platform health check and gave us an actionable roadmap. We could see real ROI within the first quarter of engagement."– Head of IT Operations, FinTech Company (EU)

Implement

Our Implementation Approach
 

  • Discovery & Planning – Define goals, stakeholders, and business processes
     

  • Design & Architecture – Create scalable solutions aligned with your workflows
     

  • Build & Customize – Rapid configuration and tailored development
     

  • Testing & QA – Ensure performance, usability, and compliance
     

  • Go-Live & Support – Launch with confidence and continued expert support

 

💡 Let’s Get Started

 

Unlock the full potential of your ServiceNow investment.

2. REDE ServiceNow Implementation Services

Accelerate Your Digital Transformation with Expert-Led ServiceNow Implementations

​At REDE Consulting, we specialize in end-to-end ServiceNow implementation services that help enterprises optimize workflows, enhance productivity, and unlock real business value.

 

With years of domain expertise across ITOM, ITAM, IRM/GRC, and Databricks + AI, we deliver seamless ServiceNow implementations tailored to your specific business needs. Our development services include:

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End-to-End Implementation

  • From initial discovery and design to configuration, integration, and go-live support, we provide full-cycle implementation services.

 

Module-Specific Expertise

We implement core and advanced ServiceNow modules including:

  • Integrated Risk Management (IRM/GRC)

  • IT Operations Management (ITOM)

  • IT Asset Management (ITAM)

  • Security Operations (SecOps)

  • Databricks, Analytics, AI

  • Custom / Scoped Applications / Portal Development

 

Scalable and Secure Architecture

  • We design implementations that scale with your business, ensuring robust security, compliance, and performance.

 

Data Migration & Integration

  • Our teams ensure secure, accurate data migration and seamless integrations with third-party systems and tools.

 

Change Management & Training

  • We enable smooth user adoption with change management planning, knowledge transfer, and custom training programs.

 

🏆 Why Choose REDE?

  • Certified ServiceNow Consultants with deep domain and technical expertise

  • Proven track record of global implementations across industries

  • Accelerated delivery with agile and DevOps frameworks

  • Commitment to quality, transparency, and measurable outcomes

  • Flexible engagement models (Fixed Bid, T&M, Hybrid)

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👉 Partner with REDE Consulting for flawless implementations that deliver business value from day one.  Get In Touch Now!

Case Study Highlight:

  • Challenge: An IT services firm needed to modernize their ITOM landscape.

  • Solution: Implemented ServiceNow ITOM with automated discovery and service mapping.

Outcome: Achieved 99.9% uptime and reduced incident resolution time by 45%.

Develop

🛠️ Use REDE's Custom Development That Works for You:
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  • Digitize and automate custom business processes
     

  • Extend ServiceNow functionality for specific teams or regions
     

  • Replace legacy tools with modern, scalable solutions
     

  • Launch your own domain-specific product on the ServiceNow Store
     

  • Empower users with intelligent, GenAI-enhanced workflows

 

 

📢 Let’s Build Together

 

From ideation to impact — REDE builds what your business needs.
 

Let our experts help you create custom, intelligent applications that drive real outcomes.

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📬 Get in touch with REDE's Application Development team now!

3. REDE ServiceNow Development Services

Build Smarter. Automate Faster. Scale Seamlessly.

REDE Consulting offers full-cycle ServiceNow development services—from custom application design and workflow automation to platform integrations and GenAI-driven experiences.

 

We help enterprises go beyond out-of-the-box functionality by building solutions that are purpose-built, process-aligned, and future-ready. Whether it’s an internal tool or a scoped application for the ServiceNow Store, our certified developers bring vision to life with precision and speed.

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Custom Application Development

  • Scoped apps for business-specific workflows

  • UX-optimized forms, portals, and dashboards

  • Custom tables, business rules, and client/server scripts

  • Scoped apps ready for ServiceNow Store listing

 

Automation & Workflow Design

  • Digitize manual processes using Flow Designer and Scripted Flows

  • Automate approvals, escalations, notifications, and SLAs

  • Integrate with RPA and GenAI for advanced auto-responses and predictions

 

AI-Powered Development

  • Build GenAI-based virtual agents and intelligent automation

  • Use predictive intelligence to prioritize, route, and act on data

  • Deliver smarter, self-learning apps

 

Third-Party Integrations

  • Securely connect ServiceNow with external systems (ERP, CRM, DevOps, IAM)

  • Use IntegrationHub, REST, SOAP, JDBC, or custom connectors

 

Mobile-Ready Experiences

  • Create responsive, mobile-enabled ServiceNow apps

  • Enable field teams and distributed workforce productivity

 

Performance, Security & Compliance

  • Optimize app performance and reduce technical debt

  • Apply best practices in security, data access, and audit readiness

  • Comply with ITIL, ISO, GDPR, and industry-specific frameworks

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REDE Advantage                       Client Benefit

Certified ServiceNow Developers          Platform-safe, future-proof code and best practices
 

Industry-Specific Experience                  We understand regulated industries like BFSI, healthcare
 

Rapid Prototyping & Agile Delivery       Faster time-to-market and early feedback integration
 

Full-Cycle Support                                    From concept to deployment, support, & enhancement
 

Store-Ready App Development              Build, test, and launch apps on the ServiceNow Store

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🗣️ Client Testimonial Section
 

“REDE helped us develop a custom onboarding and risk review app on ServiceNow—fully integrated, secure, and compliant. It has transformed how we onboard third parties.”– Head of Compliance, Global Bank (EU)

 

“We wanted to build a customer portal on ServiceNow that didn’t exist out-of-the-box. REDE delivered a robust, mobile-ready app that exceeded expectations.”– Director of IT, SaaS Company (USA)

Case Study Highlight:​

  • Challenge: A USA-based security product company needed integration with ServiceNow to enter the marketplace.

  • Solution: Built a custom connector and hosted the product on the ServiceNow marketplace.

 

Outcome: Enabled seamless integration and expanded market reach, increasing sales by 30%.

Professional Services

Why CHoose REDE?​​
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  • Certified Experts:
    100% ServiceNow-certified resources across IRM, ITAM, ITOM, ITSM, and more.
     

  • Global Delivery Capability:
    With delivery hubs in India, the EU, and the US, we ensure 24x7 service continuity.
     

  • Flexibility & Scale:
    Whether you need one expert or a full-scale team, we adapt to your needs.
     

  • Domain Experience: Specialized knowledge in industries such as insurance, banking, healthcare, and manufacturing.

04. Comprehensive Professional Services

Expert-Driven. Outcome-Focused. Scalable.

 

At REDE Consulting, our ServiceNow Professional Services are designed to help enterprises maximize the value of their investment in the ServiceNow platform.

Whether you're looking to expand, optimize, or maintain your existing ServiceNow ecosystem, our certified professionals deliver tailored solutions aligned with your business goals.

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🔧 Platform Administration & Support 

Ongoing support to keep your ServiceNow environment healthy, up-to-date, and running smoothly. We handle platform upgrades, patching, monitoring, and performance tuning so your team can focus on innovation.

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👨‍💻 Staff Augmentation

REDE provides skilled ServiceNow developers, administrators, architects, and consultants on-demand to fill capability gaps or scale your team. We offer flexible engagement models to suit project timelines and budget.

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📈 Platform Optimization

We analyze your current instance, identify inefficiencies, and implement performance improvements. Our experts help you get the most out of every ServiceNow feature while maintaining platform stability and scalability.

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🛡️ Governance and Best Practices

We ensure your instance follows ServiceNow best practices and adheres to governance models that support security, compliance, and long-term sustainability.

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📋 Custom Reporting & Dashboards

From executive-level reporting to operational dashboards, we create meaningful visualizations and KPIs that support decision-making across your organization.

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🤝 Let’s Build Better, Together.

With REDE's Professional Services, you gain a reliable partner who understands your ServiceNow journey inside and out—from implementation to day-to-day operational support.

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📩 Ready to discuss your support needs?
      Contact us at info@rede-consulting.com

The REDE

Advantage

 

By integrating these services into your enterprise, REDE Consulting ensures:

 

Improved Efficiency
Automated workflows and intelligent solutions save time and resources.

 

Enhanced Compliance
Robust governance mechanisms keep you ahead of regulatory requirements.

 

Scalable Innovation
Future-ready platforms designed to grow with your business.

 

Transform your business with REDE Consulting’s expertise in NowAssist, GenAI, and Data Fabric Services. Let us help you achieve operational excellence and a competitive edge in today’s dynamic landscape.

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Want to Learn More? Talk to an Expert 

05. Specialized Solutions

Empowering Enterprises with REDE Consulting's ServiceNow NowAssist, GenAI, and Data Fabric Solutions

 

We are committed to enabling enterprises to unlock the full potential of their digital ecosystems through cutting-edge solutions built on the ServiceNow platform. Our offerings—NowAssist, GenAI, and Data Fabric Services—are designed to transform operations, enhance decision-making, and drive measurable outcomes.

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1. ServiceNow NowAssist: Empowering IT Productivity

NowAssist leverages ServiceNow's intelligent ITSM capabilities to elevate IT agent productivity while reducing mean time to resolution (MTTR).

  • Automated Assistance
    Speeds up ticket resolutions with AI-driven insights, freeing up valuable time for IT teams.
     

  • Enhanced User Experiences
    Provides intuitive interfaces for agents and end-users alike, streamlining incident and request management.
     

  • Proactive Problem Solving
    Helps organizations detect and resolve issues before they escalate, ensuring operational continuity.

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2. GenAI Solutions: Redefining Business Intelligence

Our Generative AI (GenAI) solutions on ServiceNow reimagine how businesses approach challenges, providing actionable insights and enabling advanced automation.

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  • AI-Powered Agents
    Deliver 24/7 productivity across IT, customer service, HR, and procurement with conversational AI that works seamlessly.
     

  • Data-Driven Decision-Making
    Generates predictive analytics and recommendations for informed strategies.
     

  • Custom AI Models
    Tailored solutions that align with your business goals, offering scalability and adaptability.

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3. Data Fabric Services: Seamless Data Integration and Management

REDE's Data Fabric services unify and optimize data flows across the enterprise to ensure informed decision-making and agile responses.

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  • Unified Data Architecture
    Breaks down silos, creating a single source of truth for critical business data.
     

  • Enhanced Data Governance
    Integrates with ServiceNow IRM to ensure compliance while maintaining data accuracy and integrity.
     

  • Real-Time Insights
    Delivers actionable insights, empowering stakeholders to make faster and more effective decisions.

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  1. Certified Expertise:
    A team of highly experienced and certified ServiceNow professionals.
     

  2. Proven Experience:
    Decades of combined experience across industries.
     

  3. Global Reach:
    Trusted by clients worldwide, including Fortune 500 companies.
     

  4. Innovation-Driven:
    Focused on leveraging the latest in AI and automation.

 

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We serve some of the most prestigious customers in the world.

  • Leading Japan's IT Consulting Company,

  • Leading Japan's Media Company,

  • Leading APAC Govt. Healthcare org.,

  • EU's Largest Insurance Company,

  • EU's Largest Telecom Company,

  • EU's Largest Automation Firm,

  • US Government Project,

  • US Leading IT Consulting Company,

  • US Security Product Company,

  • US Enterprise Product Company,

  • US Auto Rental Firm,

  • EMEA Financial Institute,

  • EMEA Petroleum Company,

  • EMEA IT Consulting Company,

  • Asia's Largest IT Consulting Company,

  • Asia's largest Energy & Power company,

... to name few.​

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REDE
Our mission:
is to create a synergy of technology and human creativity.
 
At REDE Consulting, we recognize the significance of harmonizing with your current ecosystem. This is why we collaborate closely with your team to guarantee a smooth integration process, reducing disturbances and optimizing outcomes. 
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Ready to Transform Your Business?
Get in touch with our experts today to explore how REDE Consulting can empower your enterprise with cutting-edge ServiceNow solutions.
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Want to Learn More? Talk to an Expert 
REDE
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