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"Comprehensive Services Tailored to Drive Your ServiceNow Success."

At REDE Consulting, we provide end-to-end ServiceNow solutions, from advisory and implementation to custom development and ongoing support, helping businesses streamline workflows and achieve tangible results.

Our Services.

Advice

​Services we
offer
 

  1. Strategy Roadmap & planning.

  2. ROI Analysis & Assessment

  3. Process Optimization.

  4. Solutioning.

  5. Upgrade blueprint.

  6. Architecture Designing.

  7. Automation Consulting.

  8. Transforming.

  9. Strategic Workshops.

  10. Business case documentation

  11. Role based Advisory services to CXO, Practice Heads,  Department or Operation Managers etc.

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Case Study Highlight:

  • Challenge: A global insurance company faced challenges in managing IT risks across multiple regions.

 

  • Solution: We developed a robust ServiceNow IRM framework to ensure streamlined compliance and risk mitigation.

 

Outcome: Achieved a 40% reduction in compliance effort and faster risk identification.

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01. Digital Transformation and Strategy Consulting

At REDE Consulting, we take pride in offering tailored Advisory and Consulting services designed to address the unique needs of modern enterprises. Our expertise in ServiceNow platforms and business transformation ensures that your organization is equipped to navigate challenges, optimize operations, and achieve measurable success.

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1. Strategic Roadmap Development

We help you craft a clear and actionable strategy that aligns technology investments with your business objectives. From IT operations to risk management, our team ensures your goals are met efficiently and sustainably.

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2. Expert Implementation Support

Leveraging our deep expertise in ServiceNow, we provide end-to-end implementation support, from planning and execution to adoption and scaling. Whether it's IRM, ITOM, or ITAM, we help you deploy solutions that drive immediate impact.

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3. Process Optimization

Our consultants identify inefficiencies in your existing workflows and recommend tailored improvements to streamline processes, reduce costs, and improve productivity.

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4. Compliance and Risk Management

With a strong focus on governance, risk, and compliance (GRC), we guide enterprises to build resilient systems that meet regulatory requirements and reduce vulnerabilities.

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5. Digital Transformation Guidance

We enable enterprises to harness the full potential of technology for transformation. From CMDB optimization to leveraging GenAI capabilities, our experts ensure you stay ahead in the digital era.

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6. Maximizing ROI

Our customized solutions focus on delivering maximum value by optimizing investments in ServiceNow and ensuring that all implementations are scalable, cost-effective, and result oriented.​

 

Why Choose REDE Consulting?​

  • Domain Expertise: Decades of combined experience in ServiceNow advisory and implementation.

  • Customized Solutions: Every recommendation is tailored to your business needs.

  • Global Reach: Supporting enterprises across the USA, EU, and beyond.

  • Proven Success: Trusted by leading companies for delivering measurable outcomes.

 

Partner with REDE Consulting to confidently lead your organization into a digitally empowered future. Get in touch with our team now!

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To more about our Advisory and Consulting services  

Implement

Services we 
offer
 

  • ServiceNow IRM/GRC Implementation

  • ServiceNow ITOM Implementation

  • ServiceNow ITAM Implementation

  • CMDB Implementation

  • ServiceNow ITSM Implementation

  • Service Portal Implementation

  • Custom Application Implementation

  • Integration Implementation

  • ServiceNow Security Operations (SecOps) Implementation

  • ServiceNow Upgrade Implementation

  • Accelerated Implementation Services

  • Data Migration and Transformation

  • ESG (Environmental, Social, Governance) Module Implementation

 

These implementation services ensure a seamless transition to ServiceNow, enabling organizations to achieve their operational and strategic objectives efficiently.

02. Seamless Deployment Tailored to Your Needs

We specialize in providing comprehensive ServiceNow implementation services that are tailored to address your unique business challenges and drive measurable results. Our implementation expertise ensures a seamless integration of ServiceNow solutions into your organization’s ecosystem, enabling you to unlock the platform's full potential.

 

Key Benefits of Our ServiceNow Implementation Services:
 

  1. Customized Solutions for Your Needs
    We understand that every business is unique. Our team works closely with you to design and implement customized ServiceNow modules, whether it’s ITSM, ITOM, IRM, ITAM, or DATA Fabric, ensuring alignment with your goals and operational processes.
     

  2. Accelerated Digital Transformation
    By leveraging ServiceNow’s capabilities, we help businesses automate workflows, streamline processes, and improve efficiency, enabling faster and smoother digital transformation.
     

  3. Enhanced Compliance and Risk Management
    Our expertise in ServiceNow Integrated Risk Management (IRM) and Governance, Risk, and Compliance (GRC) ensures that your organization can effectively identify, assess, and mitigate risks while staying compliant with regulatory requirements.
     

  4. Seamless Integration with Existing Systems
    Our implementation approach ensures that ServiceNow integrates seamlessly with your existing IT infrastructure, fostering interoperability and enhancing overall operational efficiency.
     

  5. Optimized ROI through Scalable Solutions
    We prioritize delivering scalable implementations that grow with your business needs, providing maximum value and ensuring long-term ROI.
     

  6. Expert Guidance and Support
    Our experienced consultants guide you through every phase of the implementation, from planning and deployment to post-go-live support, ensuring a smooth and successful transition.
     

Why Choose REDE Consulting?

  • Proven Expertise: With a deep focus on ServiceNow, we bring years of experience in implementing tailored solutions for global clients.
     

  • Customer-Centric Approach: We place your goals at the center of our strategies, ensuring our solutions deliver real business value.
     

  • Global Reach: Operating from India and the EU, we provide services to clients worldwide, ensuring localized expertise with a global perspective.

 

Whether you’re embarking on your ServiceNow journey or looking to enhance your existing implementation, REDE Consulting is your trusted partner in achieving operational excellence and digital transformation success. Get In Touch Now!

Case Study Highlight:

  • Challenge: An IT services firm needed to modernize their ITOM landscape.

  • Solution: Implemented ServiceNow ITOM with automated discovery and service mapping.

Outcome: Achieved 99.9% uptime and reduced incident resolution time by 45%.

Develop

​Services we 
offer
 

  • Services Offered Under Development Mode

  • Custom Application Development

  • Module Enhancements

  • Workflow Automation

  • Integration Development

  • Custom UI Development

  • Script Development

  • API Development

  • Portal Development

  • Dashboard and Reporting Development

  • GenAI-Enabled Solutions

  • Data Migration and Transformation

  • Service Catalog Development

  • Scoped Application Development

  • Mobile Application Development

  • Quality Assurance and Testing

  • Upgrade Development

  • Performance Optimization

 

These development services ensure businesses can harness the full potential of ServiceNow to drive innovation, efficiency, and digital transformation.

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03. Tailored Applications for Unique Challenges

Every business is unique, and so are its challenges. Our custom development services focus on building bespoke ServiceNow applications that align with your specific needs.

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At REDE Consulting, we specialize in ServiceNow Custom Application Development and Integration, enabling businesses to achieve their strategic goals with innovative and tailored solutions. Leveraging our expertise in ServiceNow, we provide end-to-end application services, including:

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  1. Application Management
    Ensuring smooth operation and optimal performance of your ServiceNow applications.
     

  2. Application Development
    Building custom applications designed to address your unique business needs.
     

  3. Application Modernization
    Upgrading and refining legacy workflows for improved efficiency and scalability.
     

  4. Product Development
    Transforming ideas into powerful ServiceNow-based products.
     

  5. Listing and Publishing
    Helping clients launch and manage their offerings on the ServiceNow Marketplace.

 

From designing bespoke applications to modernizing workflows or integrating third-party systems, our certified experts deliver seamless deployments and outstanding results. At REDE Consulting, we empower enterprises to unlock the full potential of the ServiceNow ecosystem and drive business success.

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Get in touch with REDE's Application Development team now!

Case Study Highlight:​

  • Challenge: A USA-based security product company needed integration with ServiceNow to enter the marketplace.

  • Solution: Built a custom connector and hosted the product on the ServiceNow marketplace.

 

Outcome: Enabled seamless integration and expanded market reach, increasing sales by 30%.

Manage

​​Services we 
offer

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  • ServiceNow Platform Administration

  • Incident and Problem Management

  • Change and Release Management

  • Performance Monitoring and Optimization

  • Health Check and Platform Audits

  • Ongoing Module Enhancements and Customizations

  • ServiceNow Instance Upgrades

  • User Management and Role Maintenance

  • Integration Monitoring and Support

  • Data Management and Governance

  • Security and Compliance Management

  • 24/7 Support and Issue Resolution

  • Knowledge Base Management

  • Regular Reporting and Analytics

  • Proactive System Maintenance

  • AI-Driven Automation Support

  • Backup and Disaster Recovery Management

  • Capacity Planning and Scalability Support

  • Training and Onboarding Support for Users

 

These services ensure optimal utilization, consistent performance, and continuous improvement of ServiceNow instances.

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04. Comprehensive Managed Services

ServiceNow is an evolving platform, and we ensure you stay ahead with ongoing support and enhancements. Our professional services ensure your systems run smoothly and remain optimized as your business grows.

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Leveraging our expertise in Extended/Remote Teams and Managed Services, we partner with you to implement tailored improvements that drive platform efficiency and elevate business outcomes.

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Our comprehensive managed services include:

  • Incident and Problem Management
    Proactively resolving issues to minimize downtime and enhance operational continuity.
     

  • Platform Administration
    Ensuring seamless day-to-day operations and alignment with your evolving business needs.
     

  • Upgrades and Patching
    Keeping your platform current with the latest features and security updates.
     

  • Ongoing Support Services
    Delivering continuous assistance to maintain optimal performance and user satisfaction.

 

With REDE Consulting as your partner, you gain access to domain expertise and a dedicated team that ensures your ServiceNow platform stays future-ready. Get In Touch with our expert team Now!

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To know more about our Managed and Professional services 

Our Promise:

With our professional services, you’ll have access to expert guidance and support every step of the way, ensuring your platform evolves with your business needs.

The REDE

Advantage

 

By integrating these services into your enterprise, REDE Consulting ensures:

 

Improved Efficiency
Automated workflows and intelligent solutions save time and resources.

 

Enhanced Compliance
Robust governance mechanisms keep you ahead of regulatory requirements.

 

Scalable Innovation
Future-ready platforms designed to grow with your business.

 

Transform your business with REDE Consulting’s expertise in NowAssist, GenAI, and Data Fabric Services. Let us help you achieve operational excellence and a competitive edge in today’s dynamic landscape.

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Want to Learn More? Talk to an Expert 

05. Specialized Solutions

Empowering Enterprises with REDE Consulting's ServiceNow NowAssist, GenAI, and Data Fabric Solutions

 

We are committed to enabling enterprises to unlock the full potential of their digital ecosystems through cutting-edge solutions built on the ServiceNow platform. Our offerings—NowAssist, GenAI, and Data Fabric Services—are designed to transform operations, enhance decision-making, and drive measurable outcomes.

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1. ServiceNow NowAssist: Empowering IT Productivity

NowAssist leverages ServiceNow's intelligent ITSM capabilities to elevate IT agent productivity while reducing mean time to resolution (MTTR).

  • Automated Assistance
    Speeds up ticket resolutions with AI-driven insights, freeing up valuable time for IT teams.
     

  • Enhanced User Experiences
    Provides intuitive interfaces for agents and end-users alike, streamlining incident and request management.
     

  • Proactive Problem Solving
    Helps organizations detect and resolve issues before they escalate, ensuring operational continuity.

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2. GenAI Solutions: Redefining Business Intelligence

Our Generative AI (GenAI) solutions on ServiceNow reimagine how businesses approach challenges, providing actionable insights and enabling advanced automation.

  • AI-Powered Agents
    Deliver 24/7 productivity across IT, customer service, HR, and procurement with conversational AI that works seamlessly.
     

  • Data-Driven Decision-Making
    Generates predictive analytics and recommendations for informed strategies.
     

  • Custom AI Models
    Tailored solutions that align with your business goals, offering scalability and adaptability.

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3. Data Fabric Services: Seamless Data Integration and Management

REDE's Data Fabric services unify and optimize data flows across the enterprise to ensure informed decision-making and agile responses.

  • Unified Data Architecture
    Breaks down silos, creating a single source of truth for critical business data.
     

  • Enhanced Data Governance
    Integrates with ServiceNow IRM to ensure compliance while maintaining data accuracy and integrity.
     

  • Real-Time Insights
    Delivers actionable insights, empowering stakeholders to make faster and more effective decisions.

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  1. Certified Expertise:
    A team of highly experienced and certified ServiceNow professionals.
     

  2. Proven Experience:
    Decades of combined experience across industries.
     

  3. Global Reach:
    Trusted by clients worldwide, including Fortune 500 companies.
     

  4. Innovation-Driven:
    Focused on leveraging the latest in AI and automation.

 

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We serve some of the most prestigious customers in the world.

  • Leading Japan's IT Consulting Company,

  • Leading Japan's Media Company,

  • Leading APAC Govt. Healthcare org.,

  • EU's Largest Insurance Company,

  • EU's Largest Telecom Company,

  • EU's Largest Automation Firm,

  • US Government Project,

  • US Leading IT Consulting Company,

  • US Security Product Company,

  • US Enterprise Product Company,

  • US Auto Rental Firm,

  • EMEA Financial Institute,

  • EMEA Petroleum Company,

  • EMEA IT Consulting Company,

  • Asia's Largest IT Consulting Company,

  • Asia's largest Energy & Power company,

... to name few.​

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REDE
Our mission:
is to create a synergy of technology and human creativity.
 
At REDE Consulting, we recognize the significance of harmonizing with your current ecosystem. This is why we collaborate closely with your team to guarantee a smooth integration process, reducing disturbances and optimizing outcomes. 
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Ready to Transform Your Business?
Get in touch with our experts today to explore how REDE Consulting can empower your enterprise with cutting-edge ServiceNow solutions.
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Want to Learn More? Talk to an Expert 
REDE
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