How REDE is solving SAM challenges for Enteprises!

The ServiceNow Software Asset Management (SAM) Lifecycle along with how REDE Consulting brings expertise at each stage:

🔁 ServiceNow SAM Lifecycle & REDE’s Expertise

1. Request & Procurement

📌 Challenge: Uncontrolled software requests, rogue spending

✅ REDE Delivers:

• Automates software request workflows via Service Catalog

• Integrates with procurement systems (SAP, Coupa, etc.)

• Enforces approval policies and vendor contract checks

2. Discovery & Normalization

📌 Challenge: Incomplete, unclassified software data

✅ REDE Delivers:

• Deploys ServiceNow Discovery, SCCM, and integration with other tools

• Uses Normalization Data Services (NDS) for vendor/product standardization

• Ensures clean & usable software inventory

3. Entitlement Management

📌 Challenge: Manual tracking of license entitlements

✅ REDE Delivers:

• Digitizes contracts, entitlements, and license types

• Links software usage with entitlements for real-time compliance checks

• Builds vendor-specific models (e.g., Microsoft, Oracle, Adobe)

4. Reconciliation & Compliance

📌 Challenge: Over/under licensing risks and audits

✅ REDE Delivers:

• Automates reconciliation between installed vs. licensed software

• Generates compliance positions & risk exposure dashboards

• Prepares audit-ready documentation for vendors

5. Optimization & Harvesting

📌 Challenge: Unused software leads to budget waste

✅ REDE Delivers:

• Identifies unused software for reharvesting

• Automates removal or downgrade of unused apps

• Creates cost-saving reports and renewal alerts

6. Retirement & Renewal

📌 Challenge: Missed renewals and unmanaged software end-of-life

✅ REDE Delivers:

• Tracks software end-of-life, support windows, and vendor renewals

• Ensures smooth retirement, replacement, or renegotiation

• Enables lifecycle-based software decisions

🚀 Why REDE?

• Certified ServiceNow SAM Pro implementation experts

• Deep industry expertise in BFSI, Pharma, Insurance

• Integration-ready with Databricks, FinOps, IRM, and procurement tools

• Delivery model across India, EU, and USA