The Architect level of engagement will vary by the complexity of each project. Some larger or more complex projects will require additional oversight while smaller, less complex projects may not require any. They will architect the solution and document it via stories in a consumable format for the developers to take action on (or develop on their own). They will then provide oversite to the development ensuring best practices are maintained.
Develop processes and applications on the ServiceNow platform that will provide operational and tactical business value for our clients
Develop technical requirements from business requirements to outline how to execute the previous responsibility.
Architect the solution and document it via stories in a consumable format for the developers to build out.
Stay current on technologies that are required for this development.
Learn new technologies and techniques that can bring benefit to Rede's future growth.
Participate in Agile Scrum process that is leveraged as the teams SDLC.
Ensure best practices are maintained by the Rede development team
Ensure Code Review process is maintained and adhered to by the development team.
Complete tasks assigned to team
Required Technical Skills and Experience:
At least 6+ years in a ServiceNow developer or higher role
ServiceNow certified Admin
ServiceNow certified Developer
ServiceNow certified Implementation Specialist
Multiple Micro and Suite certifications
Expert level of understanding of general ServiceNow platform functionality
ITIL Foundational Certification (preferred)
Understanding of Agile and Scrum development process
Strong aptitude for picking up new technologies through self-education
Understanding of LDAP and Active Directory
Other Position Requirements:
Ability to clearly and effectively express ideas and messages via speech or writing.
Ability to effectively absorb information from various sources, then analyze and examine data in detail, and draw appropriate conclusions.
Highly self-motivated and directed, with keen attention to detail
Strong customer service orientation
Experience working in a team-oriented, collaborative environment
Use general office application tools (e.g. Power Point, Excel, Word, and Visio)
Worked on at least 6 customers
Led at least 4 technical scoping/requirements gathering calls
Participated in at least 4 architecture planning sessions
Architected at least 2 solutions that were handed off for others to build
Build and delivered at least 3 demos for customers
Fluent in ServiceNow development best practices
Education and Experience:
Bachelor’s degree in Computer Science or related field (or equivalent experience)
ServiceNow Administrator Certification - required
ServiceNow Developer Certification - required
Service Now Implementation Specialist Certification – required
Multiple ServiceNow Micro and Suite certifications
ITIL Foundation highly desired
Agile Development a plus
Apply To Position : email your updated cv to : email@example.com