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Seven Elements of an Effective Compliance Program for the Pharma Industry

  • Writer: Rede Consulting
    Rede Consulting
  • Oct 13
  • 3 min read
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In highly regulated pharmaceutical industry, compliance is not just about meeting legal requirements—it is about safeguarding patient trust, ensuring ethical operations, and mitigating risks that could impact global reputation. The U.S. Department of Health and Human Services (HHS) and other regulatory authorities outline seven fundamental elements of an effective compliance program, which serve as the cornerstone for risk management and operational integrity.


At REDE Consulting, we combine our deep expertise in pharmaceutical compliance, ServiceNow implementation, and automation to help leading pharma enterprises strengthen their compliance posture. With proven frameworks, scalable solutions, and industry-specific insights, REDE ensures that compliance becomes a seamless part of day-to-day operations.



The Seven Elements of an Effective Compliance Program


1. Written Policies, Procedures, and Standards of Conduct

  • Clear, accessible, and actionable compliance policies ensure that employees at all levels understand expectations. REDE helps organizations digitize and centralize compliance frameworks on the ServiceNow platform, making policies easily accessible and auditable.


2. Compliance Leadership and Oversight

  • Strong governance is critical for compliance success. We assist pharma companies in setting up structured Compliance Committees, role-based dashboards, and reporting hierarchies—ensuring accountability at every level.


3. Effective Training and Education

  • A compliance program succeeds only if employees know how to execute it. Through ServiceNow-driven workflows and automated reminders, REDE helps clients ensure ongoing training, certifications, and compliance awareness across global teams.


4. Open Lines of Communication

  • Compliance requires a culture of transparency. REDE configures secure, confidential reporting channels within ServiceNow, enabling whistleblowing, incident reporting, and risk flagging while maintaining employee trust.


5. Internal Monitoring and Auditing

  • Audits help identify gaps before regulators do. REDE leverages IRM/GRC modules on ServiceNow to provide pharma enterprises with automated monitoring, proactive risk detection, and compliance dashboards.


6. Enforcement of Standards and Disciplinary Guidelines

  • Compliance without accountability is ineffective. With our automation-first approach, we help companies enforce disciplinary actions consistently, track corrective measures, and align HR, Legal, and Compliance in real-time.


7. Prompt Response and Corrective Action

  • When non-compliance is detected, timely remediation is essential. REDE equips pharma enterprises with incident-to-resolution workflows, ensuring rapid response, root-cause analysis, and corrective action plans.



How REDE is Helping Global Pharma Enterprises

Pharmaceutical companies face unique challenges—rigid regulations (FDA, EMA, HIPAA), global operations, complex supply chains, and rising cybersecurity risks. REDE’s expertise lies in:

  1. Implementing ServiceNow Compliance and IRM modules  tailored for pharma regulatory needs.

  2. Automating audit trails and evidence collection  for faster, accurate compliance reporting.

  3. Integrating with Databricks and other data platforms  for real-time monitoring of operational, clinical, and compliance data.

  4. Ensuring adherence to global pharma regulations  while reducing overhead and compliance fatigue.

Our approach transforms compliance from a burden into a strategic advantage, enabling pharma enterprises to focus on innovation while staying audit-ready.


Client Testimony

"Working with REDE Consulting has transformed how we approach compliance. Their deep knowledge of the pharma domain, combined with ServiceNow expertise, has given us complete visibility and confidence in our compliance posture. What used to take weeks of manual effort is now automated, auditable, and reliable. REDE has truly become a trusted partner in our compliance journey."— Head of Compliance, Global Pharma Enterprise


About REDE Consulting

REDE Consulting Services is a trusted ServiceNow consulting partner with expertise in IRM/GRC, ITAM, ITOM, and Pharma Compliance solutions. Operating across India, EU, and USA, we enable enterprises to achieve compliance, reduce risks, and drive operational excellence.


📩 Contact us at: info@rede-consulting.com

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