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Solving the Top 5 IT Asset Management Challenges for Global Enterprises – The REDE Approach

  • Writer: Rede Consulting
    Rede Consulting
  • 22 minutes ago
  • 2 min read
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1. Lack of Real-Time Visibility into Asset Lifecycle

Challenge: Most traditional ITAM tools provide outdated or siloed data, making it difficult to track hardware and software assets in real time—from procurement to retirement.

How ServiceNow ITAM Helps:


  • Offers a single system of record with real-time asset tracking.

  • Automates asset lifecycle workflows (procurement, deployment, maintenance, disposal).

  • Integrates natively with ServiceNow Discovery and CMDB for live, accurate asset visibility.


2. Shadow IT and Unauthorized Software Usage

Challenge: Unmanaged devices and rogue software installations lead to security vulnerabilities, license violations, and compliance risks.

How ServiceNow ITAM Helps:


  • Detects and manages unauthorized IT assets across the environment.

  • Leverages Discovery and Software Asset Management (SAM) to identify and control shadow IT.

  • Ensures only approved assets are provisioned and tracked.


3. License Compliance and Audit Readiness

Challenge: Many organizations lack clarity on software usage versus entitlements, risking costly vendor audits and penalties.

How ServiceNow ITAM Helps:


  • Automates license tracking, usage analysis, and compliance reporting.

  • Enables audit-readiness with accurate entitlements, contracts, and usage data.

  • Helps optimize licenses, avoid over-purchasing, and minimize audit exposure.


4. Poor Integration Between ITAM and Other IT Functions

Challenge: Disparate systems (Procurement, Finance, ITSM, Security) prevent a unified asset view, leading to inefficiencies and duplicated efforts.

How ServiceNow ITAM Helps:


  • Seamlessly integrates with Procurement, Finance, ITSM, CMDB, Security Ops, and more within the ServiceNow ecosystem.

  • Provides a unified platform for tracking financial, contractual, and operational asset data.

  • Breaks silos by aligning asset data across departments.


5. Inability to Optimize Costs and ROI

Challenge: Without centralized visibility and analytics, companies struggle to eliminate underutilized assets and optimize spending.

How ServiceNow ITAM Helps:


  • Delivers actionable insights through cost analytics and lifecycle KPIs.

  • Identifies underutilized or redundant assets to support cost-cutting initiatives.

  • Empowers FinOps strategies by correlating asset data with business value and usage.


If you are facing any challenges or want to enhance and automate your existing ITAM solution, do reach out to our experts for a free consultation. 

How REDE Consulting’s ServiceNow Expertise is Powering Global Enterprises

At REDE Consulting, we help global enterprises unlock the full potential of ServiceNow by delivering tailored solutions that align with business goals, enhance operational efficiency, and ensure regulatory compliance. With deep expertise across ServiceNow ITAM, IRM/GRC, ITOM, and ITSM, our certified consultants have successfully implemented scalable, secure, and high-impact solutions for Fortune 500 companies across industries like insurance, healthcare, BFSI, and technology.


From streamlining IT asset visibility and lifecycle management to enabling audit readiness, cost optimization, and risk mitigation—REDE brings the right blend of domain knowledge, platform capability, and execution agility. Our focus on innovation and customer success ensures that enterprises using ServiceNow not only solve today’s challenges but are future-ready for tomorrow’s growth.

Partner with REDE to transform complexity into clarity—powered by ServiceNow. 

📩 Contact us: info@rede-consulting.com

 
 
 

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