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Virtual Agent for IT Service Management


Resolve routine requests on demand and elevate the IT service experience by automatically responding to requests, like creating incidents, approving requests, and ordering equipment.

Transform the impact, speed, and delivery of IT

Deliver services that amaze your users, increase productivity, and achieve new insights by consolidating to the most innovative ITSM solution.


Elevate the service experience

Automate support for common requests with virtual agents, so you can provide consistently great service and allow your staff to work on more meaningful tasks.


Improve IT productivity

Use machine learning to automate routine tasks and increase employee and agent productivity.


Achieve new insights

Get full visibility with built-in dashboards and analytics providing real-time, actionable information to continually improve services.


Consolidate IT services

Use built-in best practices to rapidly consolidate your inefficient tools to a single system of action in the cloud.

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© 2020 by Rede Consulting Services

Your ServiceNow Security, Compliance & Automation Specialist

Associate Member of IAOP ( www.iaop.org )