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Where Will chat-bots Benefit Your Business?

Chat-bots aren’t just here to make life easier for your customers – they offer dramatic improvements in a number of areas.


Sales and Marketing - chat-bots can generate more leads, attract more customers, and increase revenue from existing customers.


Customer Service and Support - chat-bots can handle routine questions and tasks, freeing up more time for staff to deal with more complex, value-added services.


Partner Programs - chat-bots can help partners get the information they need to support their customers quickly and effectively.


Employee Assistance - chat-bots can:

/Help train new employees

/Provide human resources assistance

/Assist contact center agents with questions


Customer Insight - chat-bot conversations create the opportunity for cross-organizational analytics and insights. Marketing, product, sales, and customer service benefit from a shared view of customer trends and voice of the customer insights.




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© 2020 by Rede Consulting Services

Your ServiceNow Security, Compliance & Automation Specialist

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